Withdrawal Instructions

Detailed steps of Withdrawal

Withdrawal via M+ Global App

1. Where to start
Open the M+ Global App, click “Withdraw” on the “Trade” tab.

2. Enter Withdrawal Details
(1) “Original currency” shows the withdrawable cash balances in different currencies in the account;
(2) “Withdraw USD amount” shows the amount in original currency to be withdrawn;
(3) “Estimate amount received” shows the amount in MYR converted from the above amount to be withdrawn, i.e. the (estimated) amount in MYR to be actually received by your account;
(4) “Beneficiary Bank Name” shows the name of the bank with which your account is opened, and can be directly selected from drop-downs;
(5) “Beneficiary Account Number” shows your account number which needs to be entered by you;
(6) Click “Submit”, and then click “Confirm” in the pop-up window to confirm the information.

3. Enter your trading password

4. Submit for Review.
Your application for withdrawal will be approved or rejected within 1-3 working days. The specific time for the withdrawn amount to be paid into your account depends on the bank's processing progress.

Tips:
1. Only withdrawals and deposits in MYR are allowed Only deposits from and withdrawals to accounts opened with local banks in Malaysia are allowed.

2. No amount withdrawn may be paid into accounts opened with virtual banks or with third-party payment platforms.

Withdrawal steps:
1. Ensure that your account is opened with a local bank in Malaysia.

2. Log in to the M+Global App, and apply for a withdrawal to your account.

3. Submit the application for review. Your application for withdrawal will be approved or rejected within 1-3 working days. The time taken for the withdrawn amount to be credited to your account depends on the bank’s processing progress.

Withdrawal currency:
1. Only withdrawals in MYR are currently allowed.
2. All Hong Kong dollars and U.S. dollars generated from stock trading in the HK and US stock markets and to be withdrawn will be converted into MYR. The converted amount that a customer sees when it submits an application for withdrawal is for reference only. The actual amount received by the customer's account in MYR will be calculated at the prevailing exchange rate at the time the withdrawal request is approved. As a result, there may be a slight difference between the actual amount received by the customer and the converted amount shown at the time of submitting the withdrawal request.

Methods of Withdrawal:
If you have an account opened with a local bank in Malaysia:

• Transfer Method: Bank transfer

• ​Steps to Transfer: Apply for withdrawal in the M+ Global APP

• ​Estimated Transfer Time: 1-3 working days

• ​Service Fee: Free of charge

*The review period is the estimated time by M+ Global for processing a withdrawal application, and may be extended during non-trading hours.

Deposit & Withdrawal via M+ Global Desktop

1. Open your M+ Global on desktop, go to "Trade" tab

2. beside your Account ID, Click on the 'hamburger menu' icon, and select "Deposit Fund"

3. Key in Trading pin

4. Key in Amount you want to deposit

5. Submit and Complete the transaction